Changing the ownership of a website is possible and very easy.
First of all go to Dashboard -> Collaborators and add the new owner in as a collaborator.
Once you are done please write to support@bablic.com and specify what the email of the new owner is. Our support team will switch ownership of the site from the old to the new owner.
Billing details are associated with the owner, so once the old owner is removed the website cannot be billed and will risk suspension.
The new owner will have to log in and go to Dashboard -> Billing, and add new payment details for the site.
If you are on the Basic plan or lost contact with the website owner, you will not be able to add collaborators. Please contact us at support@bablic.com and send us a request containing the email address of the new owner. Please ensure that you're writing from an email domain identifiable with the subscriber company. We will make the switch for you. The owner will then be required to log in and update payment details.